The admissions desk in the main lobby will collect your deposit.
We accept payments via NEFT/RTGS/MasterCard and Visa credit/debit cards and cash.
Please contact the admission counter for any issues related to admission.
Please bring along personal toiletries, slippers/footwear.
Keep some cash for miscellaneous purposes or in case of an emergency.
Please safeguard your valuables and mobile phone. The hospital will not be liable for any loss of money or valuables.
Please do not bring video cameras or other recording devices into the hospital.
One attendant/ visitor pass will be issued by the admission desk. The admission desk is not obliged to issue extra visitor or attendant passes. Remember: noise levels and visitor-borne infections can hinder the recovery of the patient. Please keep all passes safely and hand over at the time of discharge as there will be a fine levied in case of loss.
Tariffs are subject to revision without prior intimation. International tariffs are applicable to foreign nationals (not holding Indian passport).
The patient may be transferred to a government/municipal hospital for non-payment or any other administrative reason.
We request that only one relative be in the ward with the patient.
Visitors must have visitor passes to go to the ward.
Please help in keeping the noise levels low.
Only the billing department processes inpatient payments.
Consumption of alcohol, cigarettes, chewing gum and tobacco, as well as spitting, is strictly prohibited.
A hygienic environment is essential for your health. Help us maintain our standards.
Keep the toilets clean and dry.
Use the dustbins for disposal of any waste.
Housekeeping of inpatient rooms is done thrice a day; in case you need any additional assistance please place the 'Housekeeping' tag on your room door.
We take pride in serving you. Giving tips is prohibited.
No outside food is allowed, either for patients or patient's attendants.
All patient meals/snacks have to be either pre-ordered at the time of admission in advance.
Clothes and linen
It is mandatory that patients wear hospital clothes.
The hospital provides washed and clean linen to all patients.
All chemotherapy patients are provided with a day care bed and bath linen and we encourage attendants to use the linen we provide. Please avoid bringing in outside linen, as this may cause infection.
For any additional requirement of linen, you may contact the ward nurse.
Facility management services
In case of any electrical faults with light switches, A/C, TV, etc, or plumbing items like showers, flushes, etc, please inform the nurse on duty for assistance.
Please do not attempt to shift or repair any electrical item.
Do not touch the oxygen and suction pump equipment.
Do not attempt to open locked windows.
Use of mobile phones is restricted in patient-related areas.
Discharge of the patient will be authorised as per the doctor's opinion.
In case the patient/relative wishes to be transferred to another hospital or be sent home against the advice of the doctor, the patient/relative would be required to sign a 'Leaving against Medical Advice' (LAMA) declaration and the hospital will not be held responsible for any change in the patient's condition thereafter.
Your Summary Report/Discharge Card will be given to you by the floor staff at the time of discharge.
Please submit visitor/attendant passes at the billing department before you leave the hospital or you will be charged Rs 1,000 (per pass).
Any refund above Rs 10,000 will be paid by cheque/RTGS/NEFT within a period of one week.
All outgoing telephone calls (local/STD/ISD) will be charged in the final bill.
Children are not allowed as visitors in the hospital.
This is a welcome appraisal of our services. The ward nurse will issue a feedback form at the time of discharge. Please do take the time to let us know how we can serve you better.
All reports can be collected from the report dispatch centre on the ground floor.
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