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Privacy Policy

Reliance Hospitals are required by law to maintain the privacy of your medical information, to provide you with this written Notice of Privacy Rights and Practices, and to abide by the terms of the Notice currently in effect. This policy shall be applicable to the information collected or displayed on our website. We assure to take the privacy seriously and to keep your privacy and confidentiality of the information provided to us.

We shall not intentionally or unless required under laws share the contents of any person with any outside authorities or any third party. We do not guarantee or assure that the electronic communications received from you or contents or records may not be accessible to the third parties.


Communication

Reliance Hospitals may reach out to you via various means of communication including but not limited to phone, SMS, online messengers (including Facebook Messenger, Whatsapp etc), and emails to update you with your (or your families) appointments, medical history, doctor requests, updates at Reliance Hospitals and its other properties operated by Mandke Foundation. If you do not wish to receive such communications, you can either communicate the same to the caller, use the unsubscribe link on the bottom of the emails, or send a request to [email protected] and the same will be acted upon within 2 weeks.

Data Collected

We collect and store anonymous data from every visitor of the Website/application to monitor traffic and fix bugs on our server. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.


We may ask you to log in and provide certain personal information (such as your name and email address) in order to be able to save your profile and use the app or website. In order to enable these or any other login based features, we use cookies to store session information for your convenience. In order to request services, you will need to share your personal information including but not limited to your name, email, phone number and other personal information which will be saved on our servers.

We also use third party tools on our website to provide you with a seamless experience across different browsers, mobile phones and other mediums whose privacy policies will be independent on our website or application.

Use of the Data

We only use your personal information to provide you Reliance Hospitals services or to communicate with you about the services or the Website.

With respect to any information you may choose to upload to Reliance Hospitals , we take the privacy and confidentiality of such information seriously.

We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information.

Reliance Hospitals may contact you, by email or other means. For example, Reliance Hospitals may send you promotional emails relating to Reliance Hospitals or other third parties Reliance Hospitals feels you would be interested in, or communicate with you about your use of the Reliance Hospitals website. Reliance Hospitals may also use technology to alert us via a confirmation email when you open an email from us. You can modify your email notification preferences by clicking the appropriate link included in the footer of email notifications. If you do not want to receive email from Reliance Hospitals , please opt out of receiving emails at the bottom of any Reliance Hospitals emails.

Changes in the Privacy Policy

We reserve the right to amend our privacy / security policy and make the new provisions effective for all information we maintain from time to time. The revised policy will be posted in our facilities and offices, and will be available while obtaining the treatment from our hospital directly. Your use of our website shall comprise of acceptance of any changes of this Privacy and Security Policy.

Other Websites

We do not extend the security and privacy policy to any other websites except for this website. We do not make any warranty or give any security to the personal information disclosed by you to the other websites, even if such websites are linked to our website or they are using our website link.

Law and Jurisdiction

The information provided under this website and the terms and conditions therein are governed by and to be interpreted in accordance with Laws of India. Any dispute arising out of the use of this website whether in contract or tort or otherwise, shall be submitted to the jurisdiction of the courts in Mumbai, India for its resolution.